Frequently Asked Questions
Find answers to common questions about our services
About Treatments
Is there anything to be careful about before shaving?
Please try to avoid wearing makeup on the day of the appointment and come with clean skin. If possible, avoid excessive sun exposure 24 hours before the procedure. It’s even better to moisturize well before visiting us.
How long does each procedure take?
It varies depending on the service, but the procedures typically take between 60 and 150 minutes. Details for each procedure can be found on the menu. Depending on the salon’s schedule, there may be some waiting time. We appreciate it if you can allow for an extra 15 minutes when you visit.
About reservations
How can I make a reservation?
You can make a reservation via our online booking system or by contacting us directly through LINE.
What is your cancellation policy?
Please notify us at least 24 hours in advance for cancellations. A cancellation fee may apply in some cases.
About Payment
What payment methods are available?
Credit cards, transport, electronic payments and contactless payments are accepted. Please not that we do NOT accept cash.
Are taxes included in the prices?
The listed prices include consumption tax.
What is 'Nap time'?
‘Nap time’ allows you to arrive up to 15 minutes before your appointment time and relax on the treatment bed while enjoying a steam mist. It’s a time to boost your skin's hydration before the procedure. We will explain it in detail to new customers at the salon, so please rest assured.